Sales Operations Manager

Sales Operations & Performance Manager

Salary: £50,000 base + up to £10,000 performance bonus

Our client is a fast-growing B2B media and events company operating in the logistics, supply chain, robotics and automation sectors. They produce some of the industry's most dynamic exhibitions across the UK, USA, MEA, and APAC.

They are now looking for a Sales Operations & Performance Manager who will play a critical role in improving the structure, efficiency, accountability and overall results of the sales organisation. This is not a people-management role, but rather a performance management role: driving systems, data, insight and process adoption across a high-activity sales team.

Responsibilities

• Monitor individual and team sales performance against targets and activity KPIs
• Track conversion metrics across product lines and campaigns
• Ensure accurate CRM usage and pipeline forecasting
• Collaborate with Heads of Sales to deliver performance reporting and trend analysis
• Identify gaps in execution and lead weekly pipeline health reviews
• Own incentive tracking and commissions reporting
• Support onboarding and ongoing training for sales team
• Work with Marketing and Product teams to ensure lead flow and feedback loops are working

Experience

• Minimum 3–5 years experience in B2B sales or sales operations
• Strong commercial instinct with analytical mindset
• Excellent understanding of CRM systems (HubSpot, Salesforce or similar)
• Confident working with Excel, reporting platforms, and sales incentive models
• Calm under pressure, structured, and relentlessly organised
• Comfortable working cross-functionally and influencing without authority

Benefits

• Competitive basic + uncapped OTE
• 20 days holiday rising to 25 after one year
• Birthday off + 3 days over Christmas
• Private Medical Insurance
• Pension Scheme
• Gym membership discounts
• Summer hours, dress-down Fridays
• Professional development budget