Senior Technical Specialist - eDiscovery

The client, a prestigious global law firm, is seeking an experienced eDiscovery Senior Technical Specialist to join its high-performing London team. In this pivotal role, you will manage complex eDiscovery projects, oversee the firm’s Relativity environment, and provide expert guidance to stakeholders on both technical and strategic aspects of eDisclosure. The successful candidate will demonstrate advanced Relativity expertise, strong leadership ability, and a passion for driving innovation in legal technology across international matters.

Purpose:

• Successfully deliver and assist others in the delivery of projects on instruction from the Practice.
  
  
• Assist with management of the eDiscovery team.
  
  
• Expertise in Relativity platform implementation, software testing and quality assurance.
  
  
• To provide the Practice with technical, strategic and practical know-how on eDiscovery and review services.
  
  Your Key Responsibilities:
  
  
• Accountable for ensuring the quality control process is adhered to in the delivery of all services.
  
  
• Ensure that there is adequate project management, supervision and participation in projects/tasks, from inception to completion.
  
  
• Ensure the Manager is made aware of all tasks/projects, and the approach to delivery is discussed and confirmed with them.
  
  
• Generate and adhere to recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing, with the instructing principal/client before engagement.
  
  
• Anticipate and be reactive to changing client instructions and requirements.
  
  
• Act as a reference point for service team resourcing and service issues, escalating any complaints from the Practice immediately to the Manager and working with Management to address these.
  
  
• Ensure data security procedures are adhered to.
  
  
• UK based, but providing global advice, support and specialist technical and project management skills.
  
  
• Expected to be on call 24/7 during busy periods.
  
  
• Fluctuating headcount responsibility (this may grow over time).
  
  
• Develop team members within their capabilities and ambitions in line with the firm’s needs and in accordance with company policy.
  
  
• Monitor team performance, conduct appraisal process, actively seek and act on feedback.
  
  
• Encourage the team to be innovative and to initiate ideas and suggestions.
  
  
• Ensure own and team’s administration is kept up to date.
  
  
• Adopt and ensure the team adhere to all commercial/financial discipline requirements such as time recording, billing, etc.
  
  
• Contribute to internal know-how and develop strong cross-regional collaboration to facilitate knowledge sharing and compliance with global policies.
  
  Your Experience:
  
  
• Share knowledge and expertise to ensure the successful end-to-end delivery of eDiscovery projects.
  
  
• Oversee end-to-end management and administration of the firm’s Relativity environment including user access, security and performance monitoring.
  
  
• Develop, document, and enforce best practice processes for data processing, document review, production, and case management within Relativity.
  
  
• Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR and machine learning functionality, GenAI solutions, Early Case Assessment tools and case management tools.
  
  
• Keep up to date with developments by attending seminars/presentations on relevant services and technology, ensuring knowledge is shared and training is provided to all team members.
  
  Qualifications:
  
  
• Relativity Master
  
  
• Strong technical proficiency with Relativity’s administrative functions, security controls and advanced analytics features
  
  
• Eight years of working within an eDiscovery role and preferably leading a team
  
  
• Experience managing and administering a Relativity instance in a legal or eDiscovery environment
  
  Additional Skills: Available with full job brief.
  
  You will be welcomed into the eDiscovery team as a valued and integral member of the group. This team is part of a globally connected function that plays a pivotal role in supporting the firm’s lawyers and practice groups in delivering outstanding client service, achieving operational excellence, and driving strategic initiatives forward. In this role, you will work closely with the global eDiscovery team based out of the UK/Europe and the US, benefiting from a collaborative, inclusive, and high-performing environment