Love travel, planning and making a difference? This role could change your Mondays.
You're the kind of person who thrives on organising things well-down to the last detail. You enjoy working with people, juggling priorities, and solving the occasional curveball calmly.
But let's be honest-you also want a job where you're treated like a human, not a robot. You want a proper work-life balance, good people around you, and maybe even a few perks that make the day feel better.
Sound like you? Keep reading.
What You'll Be Doing
You'll be coordinating group travel experiences across the UK, Europe and Worldwide-mostly for young people and schools-making sure every part of the trip runs smoothly. Think: booking coaches, hotels, experiences, and liaising with customers to tailor trips they'll remember forever.
You'll work on a varied portfolio of tours, managing multiple bookings at different stages-from planning to post-travel feedback.
You'll need to be good with systems (Microsoft Office, email, basic Excel) and even better with people-building relationships with clients, solving problems, and keeping communication clear and calm when plans change.
Why You Might Love It Here
This isn't your average admin job. Here are just a few reasons people tend to stay:
Hybrid working - up to 3 days a week from home (after probation)
Flexible hours - 37.5 hours a week, core rota between 8am and 5:30pm so you can still do the school run or do important jobs without stress
Clear pay progression - starting at £25,350 and increasing to nearly £29k + commission after 3 years (based on performance)
Bonuses - when your tours are fully up and running
Extra day off for your birthday, increasing holidays (20 days + BH for 1st year, 25 days + BH after 1 year), and 10+ days off at Christmas (save a few days)
Fun extras - think BBQs, ice cream vans, team socials, family holiday discounts and even the chance to go on trips to see destinations first-hand
Real career support - personal development plans, training, project opportunities
Lovely team and management - great support from everyone
Is This You?
You don't need travel industry experience, but you do need:
Great communication skills (phone and email)
Excellent attention to detail
Confidence working on multiple things at once and love a bit of healthy pressure during peak times
A can-do attitude and willingness to muck in with the team
Customer service and administration experience (any industry)
What Happens Next?
If you're interested, don't worry about having the perfect CV. Just drop me a message or send what you've got, and I'll give you a ring to chat it through.
INDEP
