Programming Support Analyst

Programming Support Analyst

Epsom, Surrey, KT17

£35,000 - £40,000 plus strong benefits including a contributory pension scheme, private healthcare, personal development training, rising holiday and lots more.

Keywords: Programming, Development, Data, Reporting, SharePoint, MSS, Robotic Process Automation, Oracle SQL, Microsoft SQL, Unix, C#, MSS Letters, MSS Configuration, RPA, Datastore DSX, Transform, Sopra, Banking, Financial Services, IT Service Desk, Support, Troubleshooting.

My client is a hugely successful organisation within the financial services sector. They are highly regarded and well-established. They offer a fantastic working environment as well as an excellent benefits package including a generous pension, private healthcare, personal development training, rising holiday and lots more.

Due to growth, they are looking for a Programming Support Analyst to report into the Head of Development and Data.

Programming Support Analyst – More Information

The Programming Support Analyst will be responsible for supporting existing Development and Data functions such as Bespoke Reporting, SharePoint, MSS (Front Office, Activate, CSR, Frontline), Robotic Process Automation, Datastore DSX.  Responsibilities:

Liaise with users to identify and specify business requirements from the MSS system and where appropriate from subsidiary systems.

Undertake testing of programs prior to release to the 'Live' system to ensure operation in accordance with agreed specifications and to the satisfaction of the users.

Liaise with users to ensure a full understanding of the operation of MSS and of how in-house developed programs operate to assist in users' understanding of the system(s).

Assist as necessary with the resolution of any software difficulties being experienced with in-house programs or 3rd party software.

Assist as necessary with the resolution of any Sopra tickets in conjunction with the IT Service Desk.

Programming Support Analyst – Over to You! Our Ideal Candidate;

Will have excellent written and verbal communication skills, both technical and business, with experience communicating with a diverse audience at all levels of the organisations.

Will be pro-active and detail focused with a can-do attitude.

Will have strong problem-solving skills and attention to detail.

Will be highly proactive, organized, and able to work independently.

Will have a good understanding of the Sopra MSS system.

In return, my client offers the chance to play a key role within a very well established (100 years+) financial services institution who can offer real career progression and a strong benefits package.

Sound interesting and something you would love to be part of? Apply today!

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