Customer Service Administrator

What’s in it for you?
£7 a day lunch allowance | Work for a global innovator in industrial automation | Be at the centre of customer operations | Dynamic, full-time role with clear progression potential | Based in Cheltenham with free parking | Flexibility with hours

Must Have’s

• Previous experience in customer service or sales support
  
  
• Excellent communication skills - verbal and written
  
  
• Strong attention to detail and accuracy in data handling
  
  
• Confident managing customer orders from entry to delivery
  
  Nice to Have’s
  
  
• Experience in logistics, order fulfilment, or invoicing
  
  
• Familiarity with CRM/ERP software, Salesforce would be desirable
  
  What you’ll be doing
  
  
• Process and manage customer orders from start to finish
  
  
• Coordinate with internal teams to track shipments and delivery timelines
  
  
• Maintain and update customer and order information
  
  
• Act as a point of contact for customer enquiries and updates
  
  
• Support invoicing and reporting tasks as needed
  
  Apply to Fran today by sending your CV and a brief cover letter outlining why you’d be a great fit!
  
  Our mission of 'Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
  
  We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful