Field Service Engineer

Industrial Cleaning Equipment Ltd (ICE)

London, United Kingdom

Last month

Applications closed

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Field Service Engineer

Location: London

Salary: £35,000 - £32,000 per annum

Join a market leader shaping the future of cleaning technology!

With over 50 years of industry experience, ICE is the UK's largest independent provider of cleaning equipment, trusted across retail, healthcare, logistics, manufacturing and education sectors.

We're driving innovation within the industry, from advanced robotic cleaning machines to sustainable solutions. If you're hands-on, solution driven and thrive in a fast-paced environment, this is your opportunity to build a career with real momentum!

The Role

As a Field Service Engineer, you'll be the face of ICE, delivering expert maintenance and repairs that keep essential equipment running smoothly across customer sites.

No two days are the same. You'll diagnose faults, solve problems on the spot and ensure machines perform at their best, while building strong relationships with our customers who rely on your expertise.

What You'll Be Doing

Diagnosing, servicing and repairing a wide range of cleaning equipment

Delivering first-class customer service on-site

Carrying out planned maintenance and safety testing

Managing van stock and ordering parts efficiently

Recording work in real time using our digital systems

Providing clear and accurate service reports after every visit

Contributing ideas to improve systems and ways of working

What We're Looking For

Experience in a Field Service Engineer or similar role

Strong mechanical and electrical troubleshooting skills

Hands on expertise with tools and diagnostic equipment

Customer focussed with excellent communication skills

Full UK manual driving licence

Why Join ICE?

Be part of a fast-growing, forward thinking business

Work with cutting-edge robotic cleaning technology

Ongoing training, development and career progression

A company dedicated to sustainability and innovation

Benefits That Work For You

We believe that great people deserve great support. That's why we offer a comprehensive benefits package:

Reward Gateway Access - exclusive discounts and perks

Health Shield - everyday healthcare support

Life Assurance - for peace of mind

Private Medical Cover

Company Pension Scheme

Employee Assistance Programme - 24/7 wellbeing support

Long Service Awards

Generous Annual Leave and Birthday Day Off

Holiday Buy Back Scheme - flexibility when you need it

Join a team that's raising the standards across the industry - your next opportunity starts here!

To Apply

If you feel you are a suitable candidate and would like to work for Industrial Cleaning Equipment Ltd, please do not hesitate to apply

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