Quality Manager

Thurlow Resource Solutions
Newmarket, Suffolk
9 months ago
Applications closed

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Exciting opportunity to lead the quality assurance control functions and H&S within the UK manufacturing to high standards in alignment with business objectives. Reporting to the Operations Director and US Quality Director, you will manage a team dedicated to continuous improvement, compliance, and quality management across all stages of the production process. You’ll Manage a team dedicated to continuous improvement, compliance and quality management across all stages of the production process. Whilst enhancing process improvements, you’ll pay a pivotal role in driving operational excellence, managing quality audits, ensuring strict adherence to regulatory requirements and lead from the front with a “hands on” approach working with cross-functional teams to ensure a seamless delivery of quality products.

Key Responsibilities include:

  • Develop, implement, and lead the quality strategy for the UK manufacturing facility

  • Foster a culture of quality throughout the organisation, ensuring all team members deliver high-quality products

  • Provide leadership, mentoring, and development opportunities to the UK quality team

  • Ensure regulatory standards and compliance with UK and international quality ISO 9001

  • Oversee the implementation of the QMS, audit-ready for internal & external inspections

  • Manage risk assessments, regulatory reporting, and corrective actions

  • Lead the quality control processes for the entire production lifecycle

  • Establish, maintain, continuously improve product quality standards and operational processes

  • Review, analyse and resolve quality issues and non-conformances

  • Develop data capture capability to identify trends, areas of concern that impact product quality

  • Drive improvements through training, documentation and process capability

  • Champion root cause analysis & corrective/preventive actions (CAPA) to improve product quality & efficiency

  • Collaborate and share best practices with US, resolve issues, & ensure consistency in standards across regions

  • Communicate regularly with senior leadership on quality metrics, performance, and improvement initiatives

  • Provide timely reports to the Director, Quality (US) on (KPIs), audit findings, and any emerging quality concerns

  • Oversee the selection, evaluation & performance management of suppliers adhere to quality standards

  • Work with suppliers to resolve quality issues and improve processes that affect product quality

  • Provide support to other business facilities in terms of UK supplier performance

  • Develop and implement training programs ensuring that all employees adhere to standards and procedures

  • Stay current with industry trends and ensure the team is equipped with the latest quality tools

  • Drive a mentality of ‘Right First Time’ through proactive collaboration, line walking to identify/prevent issues

  • Help lead and drive the business expectations in culture throughout the business

    Required Qualifications & Experience

    You’ll have a Bachelor's degree in Engineering, Manufacturing, Quality Management with Masters OR similar Calibre such as HND/Apprentice Trained with a minimum of 7 years proven track record in quality management working within a manufacturing industry, leading a quality team. Possess an In-depth knowledge of QMS, methodologies (e.g., Lean, Six Sigma), & industry regulations (ISO 9001, FDA) with strong leadership and management skills, ability to drive change and build high-performance teams. Excellent analytical, problem-solving, and decision-making skills, demonstrated ability to manage cross-functional teams and influence senior leadership and familiarity with ERP and quality management software.

    Desirable Skills

    Exposure working in an international organization especially with US-based reporting lines with ideally certification in lean Six Sigma (Black Belt or Green Belt) or similar quality improvement methodologies with exposure with (APQP), (FMEA), and (SPC) working with new technology, robotics/automation, inline vision systems and AM.

    Personal Attributes

    You’ll be a strong communicator with the ability to influence and collaborate effectively across all levels with high attention to detail and a commitment to maintaining quality standards at all times. Proactive, results-oriented, and able to thrive in a fast-paced, dynamic manufacturing environment

    Compensation and Benefits

    Competitive salary based on exposure with performance-based bonus, comprehensive benefits package with healthcare and pension with opportunity for professional development and global exposure

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