This is a highly visible role and key member of the Amazon Robotics International Deployment organization. As a Sr. Operations Engineer, you will serve as a functional contributor supporting deployment planning, reporting governance, and cross-regional coordination across AR International's deployment portfolio.
This detail-oriented contributor will wear many hats — working across teams at Amazon as a business liaison, and as a thought partner for leadership. This individual will work closely across multiple teams including Deployment teams, Finance, Supply Chain, Product Engineering, and Operations to ensure programs are structured, prioritized, and tracked against plan. The candidate will shine in ambiguous situations, navigating between the details and the big picture, and playing a key role in owning the organization's most visible documents including: weekly, monthly, and quarterly business reviews, annual operating plans, and supporting artifacts including Plan of Record, deployment intake documentation, and goal tracking mechanisms.
The candidate will partner with the leadership team to develop and drive operational processes (Business Reviews, Finance and Operations, Goal Management), support communications programs, and maintain general ownership of the organization's business cadence.
The ideal candidate influences successfully at all levels, thinks strategically, is a talented writer and strong organizer, takes initiative, and operates effectively across many teams. The right candidate will possess a process excellence background, with demonstrated experience supporting large, complex initiatives involving multiple technologies, teams, and cross-functional processes. The candidate is biased for action, earns trust with stakeholders, and leverages technical skills and influence to deliver data-driven results. The ability to take large, complex programs, break them down into manageable pieces, and deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, and the ability to employ scalable mechanisms are essential to success in this role.
Key job responsibilities
- Prepare and drive weekly, monthly, quarterly, and annual deployment business updates and plans such as OP1/OP2, QBR, MBR, and WBR in partnership with DPI leadership; identify potential risks and opportunities and surface insights to improve deployment health
- Standardize and scale best practices and learnings across the DPI organization
- Act as a business partner to the DPI leadership team, providing insights to help shape the operational strategy of the deployment program
- Ensure implementation and execution of auditing and operating mechanisms, including tracking goals, escalations, and forward-looking program needs
- Support headcount planning and resource allocation processes; ensure adherence to budget and headcount targets across the deployment portfolio
- Develop and maintain deployment reporting mechanisms that proactively surface capacity and demand signals; work with operational stakeholders to drive execution to plan and highlight misses with appropriate closure actions
- Assist DPI leadership in developing and delivering key communications to the broader organization including email, All-Team meetings, and newsletter content as it relates to deployment strategy and planning
- Align and execute agenda and topics for leadership meetings and offsites
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