Engineering Assistant

Our team members are at the heart of everything we do. At Alliance Healthcare, a Cencora company, we are united in our responsibility to create healthier futures, and every person here is essential to delivering on that purpose.

We are excited to announce the opening of our brand-new, state-of-the-art Central Logistics Centre (CLC). This cutting-edge facility features advanced automation systems and robotics designed to revolutionise the way we supply pharmaceutical and health products to our customers. At the heart of this innovation is the Engineering Assistant, a key role focused on ensuring the seamless operation of these advanced systems.

Reporting to the CLC Operational Team Leader and working closely with the KNAPP engineering team, the Engineering Assistant will play a pivotal role in maintaining equipment functionality, troubleshooting issues, and supporting the operation of our highly automated systems. This is an exciting opportunity to be part of a forward-thinking team.

Location: Gravelly, Birmingham

Hours: Full Time, Shift to be Discussed

Salary: £35,000-£40,000 per annum

Key Responsibilities

Read, understand, and adhere to site risk assessments.

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Contribute to risk assessment reviews to maintain a safe working environment.

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Follow safety procedures, including isolation of equipment and correct PPE use.

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Safely use access equipment to rectify product flow issues.

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Maintain equipment cleanliness and housekeeping.

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Identify, investigate, and document issues, proposing best practices for resolution.

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Rapidly resolve technical issues to minimise disruptions, including basic repairs or escalation to KNAPP engineers.

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Ensure Standard Operating Procedures (SOPs) are consistently followed and report non-compliance.

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Undertake training and ensure competence for assigned tasks.

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Advise others on hazards and accident prevention.

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Maintain knowledge of protective measures, risk assessments, and safety protocols.

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Embrace change with a positive attitude and seek opportunities to improve performance.

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Act as a bridge between stakeholders and technical teams to ensure alignment and efficiency.

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Respond promptly to minimise customer delivery impacts and ensure repetitive issues are addressed with remedial actions.

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Perform general engineering duties, including shift checks, fault rectifications, and safe equipment shutdowns.

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Prioritise maintaining operational flow unless health and safety risks take precedence.

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Respond to alerts or anomalies, escalate issues to control room or KNAPP engineers.

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Communicate faults, system availability, and resolutions to relevant teams.

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Participate in shift handover meetings to ensure smooth operational transitions.

Skills and Experience

Knowledge and Skills

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Previous experience in warehouse engineering or automation environments is advantageous.

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Familiarity with machinery, warehouse management systems (WMS), and automated technologies.

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Strong organisational skills with the ability to multitask in a fast-paced environment.

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High attention to detail and visual accuracy.

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Strong verbal communication and interpersonal skills.

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Ability to work independently and collaboratively across multiple departments.

Essential Requirements

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Flexible attitude to work and willingness to adapt to operational needs.

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Excellent problem-solving skills and the ability to respond promptly to multiple requests.

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Comfortable working in a warehouse environment, including standing and walking for extended periods. Ability to work in varying temperatures and lift/move materials as needed.

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Willingness to work flexible hours, including shifts