Product Demonstrator (Product Genius)

Product Demonstrator (Product Genius)

Location: Within 1 hours commute to Totton

Salary: Competitive

Hours: 40 hours per week

Vacancy Type: Permanent

Business Overview

With over 50 years of experience, ICE is the UK’s largest independent provider of cleaning equipment. We manage thousands of sites across the UK in a wide variety of sectors including retail, healthcare, warehousing, manufacturing, distribution, and education. As well as supplying and servicing traditional cleaning equipment, we also have over a decade of experience in robotic floor cleaning machines. We are not only committed to a greener future through our own ESG strategy, but we also place the utmost focus on ensuring we offer products and services to customers that support their own sustainability goals and commitments.

At ICE we strive to encourage personal development and career progression, offering on-the-job training as well as support for professional qualifications for our employees. We are a fast-growing business and this position would suit someone who likes to hit the ground running and has a drive for success.

Role Overview

We're expanding our team and looking for enthusiastic Product Demonstrators – some to focus on our cutting-edge robotic cleaning machines, and others to focus on our proven, high-performance core industrial cleaning equipment.

In this dynamic, hands-on role, you'll deliver, install and collect machines whilst providing expert training and demonstrations, and be the friendly face customers remember. Whether it's guiding clients through advanced automation, collecting assets from customer sites or showcasing reliable industrial cleaning solutions, you’ll help businesses get the most from ICE.

Key Responsibilities and Accountabilities:

Deliver, install, collect and demonstrate cleaning equipment at customer sites across the UK
Train users on safe, effective machine operation
Support customers pre- and post-sale with expert advice and problem-solving
Collaborate with Account Managers, and fellow Demonstrators to ensure smooth setups and handovers
Tailor demonstrations to highlight key features based on customer needs
Use a tablet to log job progress and complete documentation
Follow safe handling, compliance, and product care protocols
For robotic roles: guide customers through setup, navigation, and intelligent automation features
For core kit roles: handle physical delivery logistics and collections and support traditional machinery operations
Experience and Skills:

Full UK Manual Driving Licence
A love for being on the move – extensive UK travel is part of the job
Great people skills – confident, friendly, and customer-focused
Experience in a field-based, logistics, or customer-facing role (technical product experience is a plus)
Tech-savviness for robotic roles
Strong organisational and time management skills
Self-motivated and adaptable with a can-do attitude
Comfortable using mobile devices and internal systems
To be based within an hour of our Head Offices which are in Totton
What you'll get

Competitive salary
Private medical insurance with Bupa
Health Shield cash back plan
Access to online discount and wellbeing portal through Reward Gateway
Enhanced workplace pension opportunity
Employee Assistance Programme
Long Service Awards
Holiday Buy Back Scheme
To Apply

If you feel you are a suitable candidate and would like to work for Industrial Cleaning Equipment, please do not hesitate to apply