Senior Support Engineer

Kidlington
5 days ago
Create job alert

Info about the company

An innovative and industry-leading organisation specialising in the development of high-end navigation and positioning systems for the Autonomous vehicles, Aerospace Drones, Geo Mapping and Robotics sectors.

Info about what the x2 Support Engineer role entails

X 2 brand new Support Engineer/ Test & Diagnosis Engineer roles as our client splits their Customer Support and a Test/QA team into 2 functions and creates a new support team, focused on the UK, Europe and Latin America markets. You will be happy to travel globally (all expenses paid), with a can-do approach and a desire to provide an excellent customer experience.

Essential Requirements for the x2 Senior Support Engineer / Test & Diagnosis Engineer roles

  • Technical degree in engineering or equivalent experience (Electronics, Electrical, Telecommunications or Mathematics would also be good).

  • Experience with technical troubleshooting & fault diagnostics for complex hardware/software/electronics.

  • A methodical fault-finding approach

  • Technical support / fault finding experience within products in industry sectors such as Autonomous vehicles, Aerospace (Drones), Telecoms (antenna, aerials etc), Surveying or Robotics

  • Able to work in a customer facing environment - working under pressure, liaising with internal and external stakeholders.

  • Happy to travel within the UK, Europe and Latin America sometimes at fairly short notice

    Desirable Requirements for the x2 Senior Support Engineer / Test & Diagnosis roles

  • GNSS / Tracking & Monitoring / Georeferencing / Precision Control / Positioning / Localisation / MEMS / Inertial navigation / LIDAR / Sensor fusion type product experience.

  • Experience working with automotive test houses.

  • Experience working with different cultures across Asia, Latin America, Europe etc would be helpful but not essential.

    Benefits

  • Holiday entitlement - 27 days + bank holidays

  • Pension 5% employer contributions

  • Group Income Protection Insurance Scheme

  • Death In Service Scheme

  • Electric Vehicle Scheme

  • Wellness initiatives

    • others

      If you feel you are suitable and interested in this role, APPLY NOW with an up to date CV. We also pay referral fees if you can suggest another suitable person that isn’t already known to us.

      April Quest Ltd acts as both an Employment Business and Employment Agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003. We take your privacy seriously; our Privacy Policy can be viewed on our website

Related Jobs

View all jobs

Junior Project Engineer

Junior Systems Engineer

Principal Power Electronics Engineer

Senior Electronics Engineer

Senior Mechanical Design Engineer

Senior Structural Engineer

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

How Many Robotics Tools Do You Need to Know to Get a Robotics Job?

If you’re pursuing a career in robotics, it can feel like the list of tools you should learn never ends. One job advert asks for ROS, another mentions Gazebo, another wants experience with Python, Linux, C++, RobotStudio, MATLAB/Simulink, perception stacks, control frameworks, real-time OS, vision libraries — and that’s just scratching the surface. With so many frameworks, languages and platforms, it’s no wonder robotics job seekers feel overwhelmed. But here’s the honest truth most recruiters won’t say explicitly: 👉 They don’t hire you because you know every tool — they hire you because you can apply the right tools to solve real robotics problems reliably and explain your reasoning clearly. Tools matter — but only in service of outcomes. So the real question isn’t how many tools you should know, but which tools you should master and why. For most robotics roles, the answer is significantly fewer — and far more focused — than you might assume. This article breaks down what employers really expect, which tools are core, which are role-specific, and how to focus your learning so you look capable, confident, and ready to contribute from day one.

What Hiring Managers Look for First in Robotics Job Applications (UK Guide)

Robotics is one of the most dynamic, interdisciplinary fields in technology — blending mechanical systems, embedded software, controls, perception (AI/vision), modelling, simulation and systems integration. Hiring managers in this space are highly selective because robotics teams need people who can solve real-world problems under constraints, work across disciplines, and deliver safe, reliable systems. And here’s the reality: hiring managers do not read every word of your CV. Like in many tech domains, they scan quickly — often forming a judgement in the first 10–20 seconds. In robotics, those first signals are especially important because the work is complex and there’s a wide range of candidate backgrounds. This guide unpacks exactly what hiring managers look for first in robotics applications and how to optimise your CV, portfolio and cover letter so you stand out in the UK market.

The Skills Gap in Robotics Jobs: What Universities Aren’t Teaching

Robotics is no longer confined to science fiction or isolated research labs. Today, robots perform critical tasks across manufacturing, healthcare, logistics, agriculture, defence, hospitality and even education. In the UK, businesses are embracing automation to improve productivity, reduce costs and tackle labour shortages. Yet despite strong interest and a growing number of university programmes in robotics, many employers report a persistent problem: graduates are not job-ready for real-world robotics roles. This is not a question of intelligence or dedication. It is a widening skills gap between what universities teach and what employers actually need in robotics jobs. In this article, we’ll explore that gap in depth — what universities do well, where their programmes often fall short, why the disconnect exists, what employers really want, and how you can bridge the divide to build a thriving career in robotics.