Senior Technical Product Manager

This is a hybrid role with 3 days in the London Office.

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

In Platform Engineering, our vision is to “Amplify creativity through the power of scale”. Our mission is to create the best developer experience to drive innovation, scalability and operational excellence with our internal developer platform. Through simplification, automation, machine learning and AI, we empower our developers to achieve faster deployments, improve reliability, enhance security and continuous innovation; ultimately benefiting our 84m+ customers and the entire JET business.

We are looking for a Senior Technical Product Manager to join our Platform Engineering team. In this role, you will drive the vision, strategy, and roadmap for our reliability engineering and observability products. 

You will collaborate cross-functionally to deliver efficient, scalable solutions that improve reliability and provide a world-class developer experience at JET to enable business success. You will drive platform performance and reliability by implementing proactive monitoring, world-class observability and issue prevention capabilities. 

You will also own our Observability Data Lake capability —the foundational platform serving as the single source of truth for all operational, security and infrastructure data—and be responsible for delivering critical business outcomes that enable advanced observability, power AI-driven automation, and unlock multi-million-pound cost savings.

As a Senior Technical Product Manager you will bring a data-driven and user centric mindset and be a champion for continuous improvement. You will own the end-to-end product lifecycle work in a technical environment, from ideation to execution, collaborating closely with engineers and a variety of global stakeholders to deliver platform product solutions. 

We are looking for a self-starter with an entrepreneurial spirit, who is eager to learn and challenge assumptions in a fast-paced environment. If you enjoy tackling complex problems in a fast-moving environment, this role is for you.

These are some of the key ingredients to the role: 

Define and own the product vision, strategy, and roadmap for platform engineering initiatives and outcomes, aligned to business objectives.

Use data-driven insights to drive continuous improvements and optimise product decisions through OKRs.

Lead user research initiatives to deeply understand the needs of developers and platform users, ensuring we solve the right problems.

Collaborate and partner closely with engineering teams to prioritise and deliver technical solutions that enhance time to market, reliability and developer experience.

Navigate ambiguity effectively, making informed decisions even when information is incomplete.

Monitor industry trends and emerging technologies to ensure we provide a world class developer experience at JET.

Own the relationship with key stakeholders to communicate product vision, learnings and roadmaps clearly and consistently, to get buy-in and influence without authority.

What will you bring to the table?

​Proven experience as a Technical Product Manager in Platform Engineering or similar.

Razor-sharp user focus is expected to deeply understand user needs, anticipate challenges, and drive solutions that enhance the overall user experience while aligning with business goals.

Ability to prioritise effectively in a fast-paced, dynamic environment, balancing user needs and business goals.

Proven experience in fast-paced incremental product development, ideally within technical product development.

Experience with agile methodologies and a demonstrated ability to prioritise and manage multiple tasks and projects simultaneously.

You have a proven track record of delivering large scale programs requiring cross-team collaboration affecting a large part of the organisation.

We are looking for diverse, inquisitive individuals that above all enjoy solving problems with automation and technology. We are interested in the right mindset over previous experience; we want new ideas and approaches that can help us better today than we were yesterday. 

At JET, this is on the menu: 

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. 

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging 

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. 

What else are we delivering? 

Want to know more about our JETers, culture or company? Have a look at our where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now! 

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