Technical Manager
Location: Haverhill
Salary: £60k + excellent benefits
Employment Type: Full-time, Permanent
Are you an experienced technical leader ready to shape the future of innovative engineering and software-driven products? This is a rare opportunity to step into a senior management role where you will guide the entire technical function of a well-established technology business with a global footprint.
We are seeking a Technical Manager to oversee all engineering, software development, IT infrastructure, product development and technical strategy. This is a pivotal position with genuine influence over product quality, operational performance and long-term technology direction.
About the Role
As Technical Manager, you will lead and coordinate multi-disciplinary teams across software, electronics, mechanical engineering, IT systems and cybersecurity. You'll ensure products from embedded systems and firmware to PC-based weighing, labelling and industrial automation technology are developed, maintained and delivered to world-class standards.
Working closely with senior leadership and international colleagues, you'll drive technical innovation, oversee mission-critical projects, and strengthen the company's engineering capability. Your work will directly impact product reliability, customer satisfaction and overall business success.
Key Responsibilities
Technical Leadership & Product Development
Lead engineering, software, electronics and IT teams across all technical functions.
Oversee development of embedded, PC-based and server-linked applications (Pascal/Delphi, C, C#, Assembler, MicroPascal, .NET).
Manage full firmware lifecycles and ensure software is robust, maintainable and version-controlled.
Provide high-level escalation support for complex technical issues.
Drive continuous improvement for hardware systems including scale bases, conveyors, scanners and automation components.
Lead root-cause investigations and long-term engineering corrective actions.
Project & Programme Management
Own full lifecycle of major engineering and product development projects.
Create technical roadmaps, resource plans and cross-functional delivery schedules.
Manage international engineering collaboration, ensuring on-time, compliant and cost-effective delivery.
IT Infrastructure & Cybersecurity
Oversee servers, networks, backups, DR/BC plans and overall IT resilience.
Govern systems including Windows Server, Hyper-V, Microsoft 365, Azure AD, VPN/RADIUS, SQL and ERP platforms.
Implement cybersecurity policies, MFA, password standards and security baselines.
Work with external IT and security partners to maintain strong defence across the organisation.
Compliance, Testing & Quality
Ensure compliance with relevant industry and regulatory standards (e.g. NMi, WELMEC, MID, EMC, R51).
Oversee type approvals, verification and conformity assessments.
Provide technical approval for engineering changes, QA escalations and supplier submissions.
Team Leadership & Development
Line manage skilled engineers, developers and technical specialists.
Mentor team members to build capability and encourage professional growth.
Lead performance reviews, objective setting and succession planning.
Foster a culture of collaboration, accountability and continuous improvement.
Customer & Commercial Support
Provide expert technical support for customer escalations, field challenges and tender requirements.
Work closely with Sales, Retail, Industrial and Service divisions on feasibility assessments.
Support strategic customer projects and product demonstrations.
Working Environment
A mix of office, lab, testing and production environments.
Hands-on work with equipment, tools and test systems.
Occasional UK and international travel, including to global headquarters. About You
We're looking for someone who brings:
Technical Skills
Strong leadership across multi-disciplinary technical teams.
Expertise in embedded and PC-based systems (Pascal/Delphi, C, C#, MicroPascal, SQL).
Understanding of electronics design, microcontrollers, DSP and industrial automation.
Solid IT infrastructure and cybersecurity knowledge.
Experience delivering large-scale technical projects and managing cross-border collaboration. Qualifications & Experience
Degree (or equivalent experience) in Engineering, Computer Science, Electronics or IT Systems.
Proven experience managing engineering or software development teams.
Hands-on involvement in product development and multi-discipline technical delivery.
Experience with industrial equipment, weighing systems, embedded hardware or automation is advantageous.
Strong knowledge of IT, cybersecurity, ERP/SQL systems and business-critical applications. If you're ready to lead a capable technical team, shape innovative products and influence future technology strategy, we'd love to hear from you
