Technical Support Specialist – Automation & Engineering

Cheshire West and Chester
2 weeks ago
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Are you technically minded and looking to kickstart your career in engineering or automation?
We’re working with a global leader in industrial automation and sensor technology, currently looking for a Junior Technical Support Specialist to join their growing EMEA support team.

This is a fantastic opportunity for someone early in their career who enjoys solving problems, supporting customers, and working with cutting-edge engineering products.

Key Responsibilities:
Respond to customer enquiries by phone, email, and support tickets
Assist with product advice, selection, and technical troubleshooting
Provide basic documentation such as datasheets, wiring diagrams, and support materials
Support internal teams and learn from senior engineers
Contribute to technical content such as FAQs and knowledge base updates

What We’re Looking For:
A qualification in engineering (electrical, automation, or related field)
Some technical support or engineering experience (not essential)
Basic knowledge of electrical or automation systems
Great communication and problem-solving skills
Fluent in English (additional languages are a plus)
Willingness to learn and grow in a supportive team

What’s in It for You:
Competitive salary and benefits
Full product and systems training (UK & potentially Germany-based)
Global career progression opportunities

Supportive, international working environment

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