Field Service Engineer

Field Service Engineer – Controls | Dublin + other sites in Ireland when needed | €85,000

About the Position

We’re looking for a proactive and technically adept Field Service Engineer - Automation & Controls to become part of our Dublin-based team. In this embedded position, you’ll operate directly within a leading production facility, serving as an in-house specialist on automation and control systems.

Travel to other sites in Ireland when required.

You’ll be the key technical link for all control-related machine operations, driving equipment reliability, efficiency, and uptime (OEE). This role offers a mix of technical depth, problem-solving, and collaboration, ideal for engineers passionate about seeing their impact on cutting-edge manufacturing processes.

Main Duties

During Equipment Build:

• Partner with multidisciplinary teams to develop and implement new automation systems.
  
  
• Build effective relationships with project and capital teams.
  
  
• Acquire detailed knowledge of client processes, products, and machinery.
  
  
• Gain hands-on experience in PLC, HMI, servo drive, and diagnostic technologies.
  
  
• Support FAT, installation, and SAT activities through system integration phases.
  
  During On-Site Support:
  
  
• Act as the central liaison between the client’s team and internal service engineering.
  
  
• Provide technical training and mentoring to the customer’s maintenance personnel.
  
  
• Manage both warranty and post-warranty service, upgrades, and modifications.
  
  
• Evaluate system data to enhance reliability and optimize performance.
  
  
• Identify root causes, fine-tune control systems, and ensure production continuity.
  
  
• Maintain accurate documentation, schematics, and service logs.
  
  What You’ll Need
  
  
• Bachelor’s degree in Automation, Electrical, or Controls Engineering (or equivalent background).
  
  
• Minimum of 3 years in automation or controls within complex manufacturing environments, ideally in Life Sciences or a similar regulated sector.
  
  
• Strong practical knowledge of Rockwell and/or Siemens PLCs, including configuration and fault-finding.
  
  
• Experience with industrial robotics (ABB, Fanuc), servo systems, vision technologies, and communication networks (Ethernet/IP, Profinet).
  
  
• Excellent communication skills and a collaborative, customer-first mindset.
  
  
• Competence with Microsoft 365; Salesforce knowledge is beneficial.
  
  
• Full driving license and willingness to travel occasionally across the US, Europe, and Canada.
  
  Work Conditions
  
  This is a site-based role embedded within a client facility, requiring close cooperation with their technical teams. The environment is fast-paced and practical, involving daily interaction with automated machinery and process systems.
  
  Moderate physical activity may be required (standing, bending, or lifting up to 18 kg/40 lbs). Some exposure to factory-floor conditions and noise should be expected