Technical Support Engineer - Electrical / Smart Homes

Technical Support Engineer - Electrical / Smart Homes

Reading - Commutable from Basingstoke, Newbury, Bracknell, Wokingham

£40,000 - £45,000 + Quarterly Bonus + Training + Progression + Excellent Benefits

Are you from an electrical background and looking to get off the tools into a modern, office based role within a fast growing smart technology business?

This is a rare opportunity to step into the world of building automation, supporting cutting edge systems used across smart homes and commercial buildings, all from a supportive office environment with no call outs or site work.

You'll be joining a European leader in intelligent automation, known for developing its people and offering clear progression. With structured training, including an international programme, you'll quickly become a go to technical specialist in a high growth industry.

In this role, you'll work closely with installer partners, providing remote technical support, guiding installations, and helping them maximise the use of the system. It's fully inbound and relationship led, giving you a strong mix of technical problem solving and customer interaction without the pressure of cold sales.

This role would suit an electrician or technically minded engineer looking to transition into a specialist, office based role within a future focused industry.

The Role

• Provide remote technical support and troubleshooting for installer partners
• Guide partners through installations and product usage
• Act as main contact, supporting accounts and identifying opportunities

The Person

• Electrical or technical background
• Looking to move into an office based role
• Comfortable supporting customers or clients
• Interest in smart technology or building automation

Reference: BBBH272031

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tilda Hocknell at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.